http://www.medcominc.com
TO ORDER, PLEASE CALL (800) 541-0253
For newly admitted locals, adjusting to life in a retirement home is typically difficult. Interacting in a warm and friendly way can help reduce a homeowner’s sense of seclusion. The structure for great interaction is trust. Homeowners who trust you are the ones who feel that they can easily talk with you, and know that you will listen. The info that you learn in conversations with residents may be vital to their well-being.
This revised and updated program examines the abilities needed to develop excellent communication with locals and their families. The video features interviews with frontline caretakers, locals and relative. Their thoughts and sensations will provide insight into why excellent interaction is so crucial.
After completing this course, the learner must have the ability to:.
– Describe the importance of listening to a homeowner.
– Describe ways in which trust can be constructed with a local.
– List ways to communicate with residents who have bad vision and hearing.
– Explain why dealing with a citizen with dignity and respect is essential to developing great interaction.
– Describe how family members ought to be dealt with and why interaction with them is essential.
– Explain the actions that ought to be taken when a citizen has a complaint or problem that the CNA can not assist them solve.
For more details about this program, please call (800) 877-1443 or go to:.
http://www.medcomrn.com/index.php/product_category/Nursing_Assistant_Skills?preview=Y#CNA717 R
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